FAQ

❓ Frequently Asked Questions (FAQ) – Electric Kitchen

We’ve gathered answers to some of the most common questions our customers ask. If you don’t find your answer here, please reach out—we’re always happy to help!

1. What types of products does Electric Kitchen sell?

We specialize in modern cookware, kitchen appliances, and innovative tools designed to make cooking easier, faster, and more enjoyable. From premium pots and pans to smart gadgets, every item is chosen for its quality, durability, and style.

2. Do you ship internationally?

Yes! While we are based in the United States, we do ship to select countries worldwide. Shipping rates and delivery times vary depending on your location. Please check our Shipping Policy for more details.

3. How long does shipping take within the U.S.?

  • Standard Shipping: Free on all domestic orders, usually delivered in 3–5 business days.
  • Expedited Shipping: Available for an additional fee, typically 2–3 business days.
    We’ll send you a tracking number as soon as your order is shipped.

4. What payment methods do you accept?

We accept most major payment methods, including:
✔ Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
✔ PayPal
✔ Secure online checkout options

Your payment information is always encrypted and protected.

5. Can I return or exchange an item?

Absolutely. We want you to love your purchase. If you’re not completely satisfied, you can return your item within 30 days of delivery, provided it is unused and in its original condition. Please see our Return and Refund Policy for detailed steps.

6. What if my order arrives damaged or defective?

If your product arrives damaged, defective, or incorrect, please contact us immediately at admin@libertycookware.store with your order details and photos. We’ll work quickly to resolve the issue, replace your item, or offer a refund.

7. How do I track my order?

Once your order is shipped, you’ll receive an email with a tracking number. You can use this number to follow your package until it reaches your doorstep. Please allow 24–48 hours for tracking updates to appear.

8. Are your products safe and eco-friendly?

Yes. All Electric Kitchen products are carefully tested for safety, durability, and environmental impact. We prioritize materials that are long-lasting and sustainable, helping you reduce waste while enjoying high-quality cookware.

9. Do you offer warranties?

Yes, many of our products come with a limited warranty to give you peace of mind. Warranty details vary by product and can be found on the product description page or included packaging.

10. How can I contact customer support?

You can always reach us through multiple channels:
📧 Email: admin@libertycookware.store
📞 Phone: 971-643-6439
🏢 Address: Liberty Electric Contracting, Llc, 11005 NW 20th Dr, Coral Springs FL 33071, United States

Our support team typically responds within 24 hours during business days.